Privacy Policy
Last updated
Last updated
Effective Date: 20/11/2024
At RootPromptNext (OPC) Pvt Ltd, which operates , a division of RootPromptNext (OPC) Pvt Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains the types of data we collect, how we process it, and the measures we take to ensure your data remains secure. By using our website and services, you agree to this policy.
1. Scope of Policy
This Privacy Policy applies to all visitors, users, and customers of , regardless of the country of access. The policy covers:
Collection of personal and non-personal data.
Use, sharing, and retention of your data.
Security practices and your rights under applicable privacy laws.
2. Information We Collect
We collect both personal and non-personal information through various methods:
a. Personal Information
Personal data is collected directly from you when you:
Register on our platform to access live or recorded courses.
Fill out forms, such as when contacting us or subscribing to our updates.
Make a purchase or process payment through the platform.
Examples of personal information include:
Identification Data: Full name, date of birth, and contact details (email address, phone number).
Financial Data: Payment card details or transaction information processed via secure third-party payment gateways.
b. Technical and Usage Data
Automatically collected information when you interact with our website:
Device Information: Type of device, operating system, and browser version.
Usage Metrics: Pages visited, time spent on the website, navigation paths, and search queries.
IP Address and Location: Helps us monitor suspicious activities and provide region-specific services.
c. Cookies and Tracking Technologies
Our website uses cookies and similar tools to:
Maintain session continuity when you log in.
Personalize your browsing experience and suggest relevant courses.
Track aggregated statistics for analytics and performance monitoring.
For more details, please refer to our Cookie Policy [link or section if applicable].
3. How We Use Your Data
We use the information collected for the following purposes:
a. Service Delivery
To process your registration and provide access to purchased courses.
To enable live classes, recorded lessons, and interactive tools.
b. Communication and Support
Send email confirmations for registrations, payments, or course-related updates.
Respond to queries submitted via email or the contact form.
c. Personalization and Improvement
Tailor course recommendations based on your preferences and browsing history.
Monitor user behavior to improve the platform’s performance and user experience.
d. Legal and Compliance Obligations
Comply with legal requirements, including financial reporting, tax filings, and responding to court orders or subpoenas.
4. Sharing of Information
We may share your information with trusted entities in limited scenarios:
a. Service Providers Third-party providers who assist us in delivering our services, including:
Payment Gateways: For secure processing of your transactions.
Email and Hosting Providers: To facilitate communication and manage server storage.
These partners are bound by confidentiality agreements and use your data solely to provide contracted services.
b. Legal Requirements Your data may be disclosed to law enforcement, regulatory bodies, or other authorized parties when required by law.
c. Business Transfers In the event of a merger, acquisition, or asset sale, your information may be transferred to the new ownership.
5. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Specifically:
Account-related data is stored until you delete your account or after a period of inactivity (e.g., 24 months).
Payment and financial records are kept as required by tax laws and financial regulations.
Usage and analytics data are retained for improving platform performance but anonymized where possible.
6. Security Measures
We prioritize the security of your personal data and implement the following measures:
Encryption: Sensitive data is encrypted both in transit and at rest.
Access Controls: Only authorized personnel with a legitimate need have access to your data.
Regular Audits: Periodic reviews of our security practices to identify and address vulnerabilities.
While we strive to protect your information, no system is 100% secure, and we cannot guarantee absolute protection against unauthorized access.
7. Your Rights and Choices
Depending on your jurisdiction, you may have specific privacy rights under laws such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). These may include:
Right to Access: Request a copy of the personal information we hold about you.
Right to Correct: Rectify inaccuracies in your personal data.
Right to Delete: Request the deletion of your account or specific data, subject to legal retention obligations.
Right to Data Portability: Obtain a copy of your data in a machine-readable format.
Right to Opt-Out: Unsubscribe from marketing emails or refuse data collection via cookies.
To exercise your rights, email us at [email protected]. Requests will be processed within 30 days unless additional time is required.
8. Cookie Policy
Cookies are small text files stored on your device that help us enhance your experience on our platform. We use:
Essential Cookies: Necessary for website functionality.
Analytical Cookies: Help us understand user behavior.
Preference Cookies: Remember your settings and preferences.
You can manage cookie preferences in your browser settings. Note that disabling cookies may limit some functionalities of our website.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.
10. Changes to this Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal obligations. All updates will be posted on this page, and we encourage you to review it regularly.
Last Updated: 20/11/2024
11. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: [email protected] Address: RootPromptNext (OPC) Pvt Ltd, C604, Gurukrupa Astter Mahadev Nagar, Pune, India 411 014